Frequently Asked

QUESTIONS

Below are answers to some of the things we get asked most — from products and online ordering to delivery, pickup, and what to expect when you shop with us. And if you’re still not sure, stop by our Sleepy Hollow dispensary, give us a call at 914-631-0859, or send us an email through the button at the bottom of the page. We’re always happy to help guide you.

  • Do you offer weed delivery in NY?

    Yes, we offer fast, free and secure cannabis delivery throughout Westchester NY, including Tarrytown, Chappaqua, Pleasantville, Mount Kisco, Briarcliff, Ossining, Armonk, Hawthorne, Thornwood, Valhalla, and nearby areas. Customers can order our quality and exclusive recreational cannabis products online, including flower, edibles, vape cartridges, hash, THC drinks and pre-rolled joints.


    To place a delivery order you'll need a Aeropay account to pay, and a Quality High online account to order.


    See detailed delivery instructions HERE.


    If you have any issues, give us a call at 914.631.0859. We're always happy to help.


    Delivery Hours    

    Tues to Fri 3:30pm to 7:30pm

    Sat & Sun 12:30pm to 7:30pm

  • Can I pay for cannabis products with a credit card in NY?

    Unfortunately, due to federal regulations, you cannot purchase cannabis products with a credit card in NY,  though we hope this will change in the near future. In the meantime, Quality High accepts debit cards and cash - there’s an ATM located inside our store for your convenience.  You may also order online using Aeropay, a pay-by-bank payment service similar to Zelle. Click here for instructions on setting up your onlne account for pick up and delivery.

  • What makes Quality High’s products unique?

    As a microbusiness, we grow and craft most of our own products in-house, from hand-selected flower to full-spectrum edibles, while also curating a small lineup from trusted New York farms that share our standards. The result is a place where the products are carefully chosen, the atmosphere feels welcoming instead of overwhelming, and the high actually lives up to the name.

  • What do I need to purchase recreational cannabis in NY?

    To legally purchase recreational cannabis in New York, customers must be at least 21 years old and provide a valid government-issued photo ID at the dispensary or upon delivery.

  • What is the difference between THC and CBD?

    THC is the primary psychoactive cannabinoid responsible for the traditional cannabis “high,” while CBD is non-intoxicating and commonly associated with calming and balancing effects. Many cannabis products combine THC and CBD for a more balanced experience.


    Read our complete guide to cannabinoids and the entourage effect.

  • What cannabis strains and products are best for relaxtion?

    Many cannabis consumers choose indica-dominant or terpene-rich strains containing myrcene, linalool, or CBN products when looking for calming or relaxing effects.

  • What should I know about THC edibles?

    How long do edibles last?

    Edibles can last up to 12 hours (with lingering effects beyond that), while inhaled cannabis typically wears off in 2–4 hours. Edibles may also take longer to kick in - anywhere from 30 minutes - 4 hours.  


    What dose should I start with?

    Start low! You can always take more, but if you take too much, you’ll have to wait it out. We recommend starting with 5mg and increasing by the same but only after a few hours, if needed. If you have a particularly low tolerance we recommend starting with 2.5mg and increasing by the same.


    The great thing about our edibles is the consistency—you can expect the same experience every time. That said, factors like what you’ve eaten, your tolerance, and your environment can all influence how it feels.


    We offer low dose edibles like the Smalls 1mg microdose gummy rope, and dissolvable 2.5g Coffee Cosmic Cubes, for those who are new or just want to take the edge off, as well mid-range 5mg and 10mg edibles and drinks, and high dose edibles like the Biggie gummy rope for our more experienced consumers. 



    How should I store edibles?

    Store in a cool, dark, dry place to maintain potency and freshness. Keep secure and out of reach from kids and pets.

  • Do you test your products for safety and potency?

    Yes, all cannabis products must pass lab testing before being sold in NY State. Lab testing ensures available cannabis products are safer to consume and are accurately labeled for potency. You can view the testing results for any product by scanning the QR code on it's packaging. This includes information such as how much THC, CBD or cannabinoids are in each product. 

  • What is a microbusiness?

    A New York State–licensed microbusinesses is vertically integrated, which means we grow, process, and sell our own cannabis flower and products. Our lineup includes a full range of private-label edibles and vape carts we’re incredibly proud of, as well as select products from a few small-batch partners who truly meet our standards.

  • Can I join the team?

    We're always looking for legendary brand ambassadors to join the team and help us spread the word about the best cannabis in NY.  Contact us to learn more about the program. 

  • What are terpenes in cannabis?

    Terpenes are natural aromatic compounds found in cannabis that influence flavor, aroma, and overall effects. Different terpene profiles may contribute to experiences that feel uplifting, relaxing, calming, or energizing.


    Learn more in our cannabis terpene guide.

  • What's the difference between Sativa, Indica and Hybrid weed?

    Indica strains are commonly associated with relaxing and calming effects, while sativa strains are often linked to uplifting and energizing experiences. However, terpene profiles and cannabinoid content may play an even larger role in determining how a cannabis product feels.


    Read our Indica vs Sativa guide.

  • What areas do you serve?

    Our Sleepy Hollow dispensary proudly provide top quality recreational cannabis products to customers throughout Westchester NY, including Tarrytown, Chappaqua, Pleasantville, Briarcliff, White Plains, Millwood, Croton, Yorktown, Peekskill, Elmsford, Armonk, Mount Kisco, Greenburgh, Ossining, Scarsdale, and nearby areas. Our dispensary offers premium cannabis flower, edibles, concentrates, pre-rolls, THC gummies, and vape products for adults 21 and older throughout Westchester County, the Hudson Valley and the greater NY area.